I’m looking to become a trade customer, who do I contact?
Do you charge for delivery?
Not usually. We have vans on the roads in London, Sussex, Essex, Middlesex, Surrey, Bedfordshire, Berkshire, Hampshire, Oxfordshire, Wiltshire, Gloucestershire, Cambridgeshire and East Anglia. Deliveries on our vans are free.
Do you deliver weekends or Bank holidays?
No sorry, we’re closed on weekends and bank holidays.
What’s your minimum order for trade customers?
For deliveries we make on our vans, we usually aim for £100 as we don’t charge for delivery. But we are flexible, if you’re a regular customer we won’t quibble if you don’t order the minimum every time.
How do your deliveries work?
In London, we deliver Monday to Friday. Other areas we have certain days of the week we’re in your area. If you’re wondering what days our vans come to your town, drop us a line at email@example.com or call 020 8838 1912.
Do you distribute throughout the UK?
Outside of our van routes have a network of distributors serving the most of the UK, including Jersey, and Ireland too. Give us a call on 020 8838 1912. If you’re not on our van routes, we’ll put you in touch with your local distributor.
I can’t remember who my account manager is
OK, why not have a flick through the team page see if you recognise anybody.
How should I store my olive oil?
We don’t recommend you store it next to your cooker! As Eduard, our long term olive oil partner says, “Would you keep your wine next to the stove?” We’d suggest you keep in the wine cellar, or if you can, do as they do in Puglia: keep it in a cave.
Are you a member of the Sustainable Restaurant Association?
Yes, proudly so. We work hard on the environmental side of our business and ccontinuously strive to minimise our carbon footprint. We’re already zero landfill, and we’re working on a sustainability charter with our supply chain. Read more
Do you export?
Yes we do, to over 30 countries. We’ve been exporting for fifteen years, so we’re familiar with the various challenges it throws up. Read more
I need ingredients on a larger scale for manufacturing. Who do I speak to?
That’s good to hear. We’re proud to support manufacturers. You need to speak to David. Please contact firstname.lastname@example.org to be put in touch.
Do olives count towards your five-a-day?
Yes. Sixteen olives counts as a one of your five-a-day